Everything is Broken

PLDT SMTP server.

Man this is the best kept secret in the entire telecoms industry … I’ve been trying to send email through PLDT’s SMTP servers as I’m a broadband customer of theirs, and my normal SMTP server wasn’t working. I needed to get an email out, and I was getting a little desperate.

So apparently the published SMTP servers don’t actually work. Yay! If you try looking on the PLDT website, where you might expect to see this kind of useful information … well just don’t bother. You get seasick pretty quickly from all the flash whoopiness, and the dead ends and 404 start to piss you off after a while. So then you do a few google searches and come up with a couple of published servers, which basically don’t work: smtp.info.com.ph and smtp.pldtdsl.net

So, eventually I cracked and went to the Customer Hotline. After re-phrasing my question several thousand times until I was understood, the answer was … smtpdsl4.pldtdsl.net , using port 587. Which actually works.

Port 587, yes of course, why didn’t I guess that one.

This entry was posted on Tuesday, June 2nd, 2009 at 2:13 pm and is filed under General IT, Philippines. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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2 Responses to “PLDT SMTP server.”

  1. Tirso Paris Says:
    June 20th, 2009 at 9:23 pm

    Thanks a lot! I also had the same problem sending out emails. Now I’m using smtpdsl4.pldtdsl.net using port 587 and it works!!

    Out of frustration, I also found out from various searches that smtpdsl.pldtdsl.net using the default port (25) also works.

  2. David Bodycombe Says:
    October 2nd, 2009 at 11:53 pm

    Thank you! I had the same problem and tried the same old web pages you found. Thanks for letting us know. David

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